spatch

The last company I worked for that stated that, bought the first part of the system, then decided it was too expensive and did not buy the second part of the system that would allow the person answering the phone to have that info. Pissed callers off all the time and they never told the new phone reps who were always broadsided with it. But I thought it was nice that there was always money for head of the company staff to have annual meetings in exotic locations so that pictures could be sent to the drones in their monthly meetings to keep morale up. Proper use of company funds is so important.