The politics of hold

[spatch]

Enterprise Rent-A-Car (remember how I absolutely love their commercials?) also has incredibly cheesy hold music. Well, it's not so much the music that's cheesy as the voiceover that accompanies it.

"My name is Don, and I've been with Enterprise for thirty years. And I've watched this fleet grow from 20 cars to a hundredty-jillion."

Well, okay, he didn't say 'hundredty-jillion' but you get the point. The whole thing isn't that bad, but "Don" here doesn't sound a day over 27.

Also, I heard Don on Enterprise's hold music on Friday, and darned if he didn't have a completely different voice. I'm talking different accent, different cadence, and quite a professional baritone timbre to it all, instead of the "They pulled me out of the service bay to make me record this hold announcement" voice that I just heard.

Oh, that Don!

Comments

[katre50.livejournal.com]

The worst ever was PalmOne support. I was calling for problems with my pda, and the hold music was... silence. There was nothing to elt me know I was still connected, except for every five minutes a recorded voice would assure me that my call was important, incidentally scaring the shit out of me.

[spatch]

I hate those pre-recorded "We'll be with you shortly" messages that begin with a click, so you think someone's actually picking up and snap to attention instead of dozing off thru a bad Muzak attempt at Steely Dan.

That's a pysch-out of the worst order.